Last week we were planning on going to Jaffna and were arranging the logistics for it. The mode of transport was public mainly by rail which is government-run. Since I didn’t have the number to the Srilanka Railways department I checked up on the SLR website which normally displays the timings of the trains. But I wasn’t really sure if the schedule was regular since it was a public holiday that we would be travelling. But then right below the search bar there was a flashing advert which went “1919 call-1919 ask-1919 know-government information center-for all government citizen information” So I thought, hmm, how convenient” and rang them up. A female operator answered and I asked her about the timings of the trains on Thursday. She answered with a polite “I’m sorry Sir we don’t have that information yet” and gave me the number to the railways department. I mean what’s the use of it if they can’t provide any information because I just got the same we don’t have that information yet answer to another two questions. Whats the point of having an information center without any information.